Mediation is an informal yet structured process, where two or more parties to a conflict or dispute attempt, on a voluntary and confidential basis, to understand one another and reach an agreement to settle the conflict or dispute with the assistance of an independent and neutral third person; namely, a mediator.
What types of conflicts and disputes are suitable for mediation?
- Unfair direct or indirect discrimination
- Bullying and harassment, including abuse of power and authority
- Preferential treatment and favouritism
- Intimidation
- Unfair practices, such as withholding resources, unreasonable requirements and standards
- Hate crimes
- Verbal, physical, online and psychological attacks
Are you feeling isolated, left out, treated differently, picked on, victimised, unsupported, belittled, anxious, fearful, tearful, vulnerable, angry, upset, disappointed, abused or discriminated against in your relationships with fellow students, teachers or administrators, colleagues and co-workers?