Damaged Cards
Damaged cards can be replaced free of charge if it has been determined by the kudu card centre as normal wear and tear.
If the card has been cracked, bent, torn, scratched on the magnetic strip, warped due to exposure to the sun or if holes have been punched through it, the replacement fee will be charged before a new card will be issued.
REPLACING YOUR CARD
Payment for the card should be made at the cashier's office, the receipt and affidavit should then be presented at the kudu card centre in order for the new card to be issued.
CARE FOR YOUR CARD
Do | Don't |
Carry your card at all times | Swipe another person in/out of any area |
Keep your card in its holder | Keep your card in your wallet/purse |
Report lost or stolen card ASAP | Keep it in your pocket without its holder |
Replace damaged or worn cards | Bite your card |
Be prepared to use the card to identify yourself on campus | Punch a hole in the card |
Follow us on Twitter @Kudu Card | Lend it to anyone |
Leave it in the sun | |